Got questions?
Let’s clear them up.

CogniCrush Energy + Vitamins is a nicotine-free energy pouch in Cool Mint. Every pouch contains 65 mg caffeine, 30 mg L-theanine and 20 mg vitamin B3.

A compact format for people with things to get on with. No powder to measure or drink to mix. You bring the ambition. We bring the pouches.

Cool Mint. That’s our flavour. There’s no flavour menu to work through and no different strengths to choose between: our current formula contains 65 mg caffeine per pouch.

No. CogniCrush is nicotine-free. It does contain caffeine, so nicotine-free doesn’t mean stimulant-free. Each pouch contains 65 mg caffeine.

Neither. It comes in a pouch format inside a compact tub. There’s nothing to scoop or mix. Follow the instructions on the packaging for how to use and dispose of each pouch.

Head to the product page for Cool Mint, current pricing and availability. Complete your order there and choose from the delivery and payment options shown at checkout.

Here are the headline ingredients in one pouch:

• 65 mg caffeine
• 30 mg L-theanine
• 20 mg vitamin B3

Those amounts are per pouch, not per tub. They’re the main ingredients we highlight, rather than the full ingredient list. Check the product label for everything in the formula.

65 mg per pouch. Count that alongside any caffeine you have from coffee, tea, energy drinks or other products. Follow the pack’s use limits rather than treating each source separately.

Each pouch contains 30 mg L-theanine, alongside caffeine and vitamin B3. The amount is stated per pouch so you know exactly what you’re getting.

Vitamin B3, at 20 mg per pouch. Check the complete product label for the ingredient form and the rest of the formula.

Check the full ingredient and allergen information before ordering. We don’t want you to have to guess from the three headline ingredients.

If you need confirmation about an allergy, vegan suitability or another dietary requirement, use our contact form and tell us exactly what you need checked.

Follow the directions on your tub for placement, use time and disposal. Those instructions take priority over advice you’ve seen for other pouch brands.

If anything on the label is unclear, send your question through our contact form before using it.

Stick to the recommended use and daily limit on the pack. Each pouch contains 65 mg caffeine, and caffeine from other products also counts.

More pouches aren’t a shortcut to better work. Follow the label.

We don’t promise an exact onset time, a fixed number of hours or a guaranteed feeling. The amount per pouch is clear; your experience can vary. Follow the label rather than using more to chase an effect.

Keep the lid closed and follow the storage instructions and date on the packaging. Keep the tub out of reach of children and pets.

Check your spam or junk folder first, then check the email address you used at checkout.

Still nothing? Use our contact form and include the name and email used for the order, plus roughly when you placed it. Please don’t send card details.

Contact us as soon as possible with your order number and what you’d like changed. We’ll check the order’s status and let you know what’s possible.

Use the contact form as soon as you notice. Include your order number and the correct delivery address.

We’ll check whether it can still be updated. If the parcel is already on its way, the options may be more limited.

The available payment methods appear at checkout. Choose from the options shown for your order. If a payment doesn’t go through, check whether you received an order confirmation before trying again.

Enter your delivery address at checkout to see whether delivery is available and which options apply. You’ll see the cost before paying.

Delivery costs and any estimates are shown for your address and chosen service at checkout. Check your order emails for updates after you order.

We don’t quote one delivery time here because the available service and destination can differ.

Start with your confirmation and dispatch emails. If you’ve been sent a tracking link, use it for the latest carrier update.

If tracking looks wrong or you need us to check, send your order number through our contact form. Tell us what the tracking says so we can look into the right issue.

Let’s get it sorted. Use the contact form with your order number, what you expected and what arrived. Keep the tub and packaging while we look into it.

If you have photos, mention that in your message. We can ask for them when we reply.

Contact us with your order number before sending anything back. We’ll explain the applicable return process and confirm where it needs to go.